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At Global Sauna Stone (“Company,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, contact us, or interact with our services.
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information
- Company name (if applicable)
- Any information submitted through contact forms or customer inquiries
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Website usage data
- Pages visited
- Date and time of access
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Provide customer support
- Respond to inquiries and requests
- Manage your account
- Improve our products and services
- Personalize your website experience
- Send order confirmations and shipping updates
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional communications (only where permitted by law)
Payment Information
All payment transactions are processed through secure third-party payment providers. We do not store or maintain complete credit card or payment information on our servers.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic and performance
- Enhance user experience
You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information with trusted third parties when necessary to:
- Process payments
- Deliver products
- Provide website hosting and maintenance
- Perform analytics and marketing services
- Comply with legal requirements
- Protect our rights, property, or safety
These third parties are only permitted to use your information for the specific services they provide on our behalf.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes described in this Privacy Policy
- Complete transactions and provide services
- Comply with legal, tax, accounting, and regulatory obligations
- Resolve disputes and enforce agreements
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Restrict or object to certain processing activities
- Withdraw consent where applicable
- Request a copy of your personal data
To exercise any of these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external websites. We encourage users to review the privacy policies of any third-party sites they visit.
Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.
Marketing Communications
If you subscribe to our newsletter or marketing communications, you may receive promotional emails from us. You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact us:
Global Sauna Stone
Address: 250 Byberry Rd, Philadelphia, PA 19116, USA
Phone: +1 (347) 615-3386
Email: globalsauna27@gmail.com